Terms of Service
Last updated: March 25, 2026 - Version 2.0
1. Acceptance
By using the Nala application (“the App”) or website (“the Site”), you agree to these Terms of Service (“Terms”). If you do not agree, please do not use the service. These Terms constitute a legally binding agreement between you and Nala, governed by French law.
2. Service Description
Nala is a wellness companion that provides guided meditation, breathing exercises, sleep stories, and relaxing sounds, with 13 international expert narrators.
Nala is not a medical device, is not certified as a medical device, and does not provide medical advice, diagnosis, or treatment.
3. Health & Wellness Disclaimer
Nala is designed exclusively for general wellness and relaxation. In accordance with French public health law (Code de la santé publique):
- Nala is not a substitute for professional medical advice, diagnosis, or treatment.
- Nala does not claim to cure, treat, or prevent any medical condition.
- Nala aids relaxation, accompanies well-being, and contributes to better sleep.
If you are experiencing a mental health crisis, please contact emergency services immediately:
- France: 3114 (suicide prevention), 15 (SAMU), 112 (European emergency)
- UK: 116 123 (Samaritans)
- US: 988 (Suicide & Crisis Lifeline)
- International: your local emergency number
4. User Accounts
You are responsible for maintaining the confidentiality and security of your account credentials. One account per person. You must be at least 13 years old to use Nala (16 in the EU without parental consent, per GDPR Article 8).
5. Subscriptions & Payments
Nala offers free features and a premium subscription (Nala Premium):
| Plan | Price (TTC) | Free trial |
|---|---|---|
| Monthly | €9.99/month | - |
| Yearly | €59.99/year | 7 days |
| Student | €4.99/month | - |
| Platinum Monthly | €19.99/month | - |
| Platinum Yearly | €129.99/year | 7 days |
All prices are in euros, tax included (TTC). Payments are processed exclusively through Google Play.
Free trial: You will not be charged during the trial period. If you don’t cancel before the trial ends, your subscription will automatically begin at the applicable rate.
Auto-renewal: Subscriptions auto-renew unless cancelled at least 24 hours before the end of the current period.
Cancellation: After cancellation, you retain access to premium features until the end of your current billing period.
Refunds: Refund requests should be directed to Google Play per their refund policy. In accordance with Article L221-28 of the French Consumer Code (Code de la consommation), the right of withdrawal does not apply to digital content when performance has begun with the consumer’s prior express consent.
6. Free Features
The following features are free and will remain free:
- 5 SOS anxiety exercises
- 1 breathing exercise per day (6 techniques available)
- Sound mixer (2 sounds)
- Daily personalized wellness quote with shareable image
- First 2 days preview of any premium meditation program (sequential)
7. Reserved
This section is reserved for future features. No AI conversational chat is currently available in Nala.
8. Content & Intellectual Property
All content (meditations, stories, sounds, AI responses, images, brand elements) is owned by Nala and protected by French intellectual property law (Code de la propriété intellectuelle). You may not reproduce, distribute, or create derivative works without prior written permission.
9. Prohibited Uses
You may not:
- Attempt to extract, reverse-engineer, or reproduce the AI’s system prompts
- Use the service to generate harmful, illegal, or abusive content
- Share your account credentials with others
- Use automated tools, bots, or scrapers to access the service
- Circumvent access restrictions or rate limits
10. Limitation of Liability
To the maximum extent permitted by applicable law, Nala is provided “as is” without warranty of any kind. We are not liable for any indirect, incidental, special, or consequential damages arising from the use of the service. This limitation does not affect your statutory consumer rights under French law.
11. Governing Law & Jurisdiction
These Terms are governed by and construed in accordance with French law. For EU consumers, you retain the benefit of any mandatory provisions of the law of your country of residence. Disputes shall be submitted to the competent courts of Paris, France, without prejudice to your right to bring proceedings before the courts of your place of residence.
In accordance with Article L612-1 of the French Consumer Code, you may also refer a dispute to a consumer mediator before initiating court proceedings.
12. Changes
We reserve the right to modify these Terms. Changes will be communicated at least 30 days before taking effect. Continued use after the effective date constitutes acceptance.
13. Contact
For any questions: contact@nala-meditation.com